30 Rock raises a pertinent question: Why does Geico have so many spokespeople?

I am relieved. So it's not just me. Last night's premiere episode of 30 Rock had both Liz and Carol wondering why Geico has four spokesmen.

Here's how it goes: we have the Gecko with a cockney accent, the confused and sometimes angry caveman, the stack of money with googly eyes (yeah, creepy!) and of course,  the fake Rod Serling guy. Why do they need so many characters and so many concepts? I can't figure it out...can't say I haven't tried though. Maybe this is exactly what they want, everybody talking and wondering. With a considerable media budget and a motley of accents, attitudes and ideas, maybe stickiness is what they are after. If so, they have got the right ad mix.

Also, no matter how good a commercial is, it becomes repetitive after a point so brands sometimes take on new scripts with the same spokesperson. If that too gets boring, a brand new spot is released.

Geico on the otherhand has multiple spokespeople at any given time, taking the variety to another level. But sometimes quantity affects quality and that is why not all Geico commercials are engaging or funny.

If it's a strategy, it needs to be stream-lined. Maybe have just two spokespersons at a time. Saves advertising dollars, keeps us guessing and doesn't take away from the visibility.

On a personal note, I am not too fond of reptiles but find the Geico gecko exceptionally articulate and funny...the rest of them I don't get so much. As far as their service goes, I am a satisfied Geico customer. Guess that says it all.

Related post: http://thebusinessofadvertising.blogspot.com/2009/02/geico-gecko-strategy-which-makes-sense.html

Geico Gecko - a strategy which makes sense

When a green reptile, friendly or otherwise, tries to influence your decision about something as major as car-insurance, you may not take him seriously. But over the years, the Geico Gecko has done just the opposite and has grown to become the third-largest personal auto insurer in the US. The lizard struck the right chord with the target demo, so much so, that it was voted America's favorite advertising icon in 2005.

The campaign scored on brand recall. What could be more recognizable than a bright green lizard talking jauntily with a distinctly British accent?

But now the stakes are higher. There are financially unstable companies all round. Which is why Geico's longtime agency, the Martin Agency (part of the Interpublic Group of Companies), has unleashed a secret weapon that can make a great impact in today's market. The latest campaign is all about how Geico is owned by none other than Berkshire Hathaway. And yes, the brand message makes ample use of Mr Warren Buffet himself.

From the New York Times of Feb 18, 2009: According to Ted Ward, vice president for marketing at Geico - “The strategy for this is driven by the need to emphasize to people there’s a way to save money without risking anything...by hitting stability, trust, the right things to be talking about in this environment."

"It becomes a little more interesting that we’re a piece of this really, really solid company,” he added, referring to Berkshire Hathaway. “There are not many triple-A-rated companies left in the world; it doesn’t hurt we’re one of them.”"

What also doesn't hurt is the Geico Gecko's confident persona, which is why it is far more acceptable than any other campaign clouded by financial worries. I mean, how can anyone not smile at a talking lizard spouting financial wisdom wearing no pants or even a suit for that matter? A point made in some of its recent ads, albeit in a tongue-in-cheek manner. In one spot, the Geico Gecko is given a tiny suit coz' "Looking a bit more businesslike might help."

The recent strategy to incude the Buffet name is one of the many moves of this insurance giant, most of which have served it well. What also helps Geico is that it delivers on its promises. I know because I use it. Finally, it is all about the product. But advertising when done right can breathe life into a good product and make it a brand to reckon with. Advertising will not create a brand benefit, it will simply convey it to the right audience, effectively. On the other hand, as William Bernbach said "A great ad campaign will make a bad product fail faster. It will get more people to know it's bad."

If you are in the mood for a laugh, check out two of the spots at

http://video.nytimes.com/video/2009/02/18/multimedia/1194837929655/geico-gecko-fancy-a-crisp-.html

http://video.nytimes.com/video/2009/02/18/multimedia/1194837929236/a-trust-exercise-for-the-geico-gecko.html